t: 01268 584411


In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.


Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

Basildon and District Crematorium & Cemetery
Church Road, Bowers Gifford,
Basildon, Essex SS13 2HG

If you have some feedback which you would like to share with us for inclusion on our website, please email: Basildon@westerleighgroup.co.uk

Recent Testimonials

'Thank you for looking after us at the interment Thursday. We are pleased with the bench position and I am sure Ted will enjoy the view across the river'.

'Thank you and your staff for the very kind, considerate and patient way you helped me with my enquiries to enable me to choose a memorial for my brother and sister-in-law'.

'You have maintained beautiful and well kept surroundings, aspects which ensured the sad occasion of the funeral was all the more bearable'.

'What a lovely gesture to have a bed of rose petals inside the plot for the casket to be lowered onto'.

'Many thanks for you continuing support with the memorial service for the Forget-me-not group for bereaved parents'.

'In this day and age of falling standards, it was uplifting to meet someone who excels at their chosen profession'.


Complaints Procedure

In the unlikely event that you feel that we haven't fulfilled your expectations please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy.


Download A Feedback Form

We welcome any feedback that you may have. Please feel free download a copy of our Feedback Form below and submit any comments that will enable us to improve our service to you at the following address:

Westerleigh Group Ltd
Westerleigh Road
BS37 8QP